The Al Haouz earthquake of September 8, 2023, stands as one of the most significant natural disasters in Morocco's recent history, sparking a massive media response that this article analyzes in detail. The study examines the central role of media as actors in information dissemination, collective mobilization, and the construction of public narratives during crises. The author highlights the contrast between traditional media, which focused on structured institutional communication and official discourse, and social media platforms, which provided instantaneous, participatory, and emotionally resonant coverage. However, this digital revolution also brought significant challenges, notably the rapid spread of misinformation and fake news, which complicated the management of the crisis. The research explores the tensions within the deeply transformed media landscape, evaluating the effectiveness of communication strategies in reaching affected populations. It discusses the concept of "information disorder" and the importance of fact-checking in the digital age. By using the Al Haouz earthquake as a case study, the article provides insights into how media power can be harnessed for solidarity while mitigating the risks of digital "infobesity" and misinformation. The study concludes that crisis management requires a hybrid communication model that integrates the reliability of traditional journalism with the agility of social networks to ensure public trust and effective disaster response.
Résumé de la recherche
Le rôle des médias dans la gestion de crise: étude de cas du séisme d’Al Haouz
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(c) Copyright SALMA BELHAJALI (المؤلف) 2026

Ce travail est disponible sous licence Creative Commons Attribution - Pas d’Utilisation Commerciale 4.0 International.
يحتفظ المؤلفون بحقوق الملكية الفكرية الكاملة لمقالاتهم المنشورة في "المجلة المغربية لنشر الأبحاث العلمية"، ويمنحون المجلة حق النشر الأول لهذا العمل. تُنشر جميع المقالات بموجب رخصة المشاع الإبداعي: نسب المصنف – غير تجاري 4.0 دولي (CC BY-NC 4.0).
يُسمح للغير بقراءة المواد المنشورة ونسخها وتوزيعها وإعادة استخدامها وتكييفها لأغراض غير تجارية، شريطة الإحالة الكاملة إلى المؤلف والمجلة كمصدر أصلي للنشر، مع عدم السماح بأي استعمال تجاري للمحتوى دون إذن كتابي مسبق من إدارة المجلة.